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Delivery

DELIVERY ADDRESSES: The customer is responsible for supplying full and correct delivery details at the time of purchase. Should inaccurate details be provided by the customer, fixingsandfastenings.co.uk cannot be held responsible for any resulting incorrect delivery or non-delivery. Should shipments be returned to due to such a delivery failure, fixingsandfastenings.co.uk has the right to charge the customer for the re-shipment of the goods to the correct address. fixingsandfastenings.co.uk is not obliged to re-stock and refund the goods.

SHIPPING :- FREE when you spend over £50.00 In England, Wales and the Scotish Lowlands (for further destinations please see carriage charges)

Inland deliveries will be normally sent by the following methods:-
Royal Mail First Class, Recorded or Special Delivery.
Next Day Courier Service.
The choice of service will depend upon the size and value of the consignment, and is wholly at the discretion of. fixingsandfastenings.co.uk. fixingsandfastenings.co.uk reserves the right to use alternative couriers should the needs arise.
Where an overnight service is specifically requested or required by a customer, an additional charge may apply. Please enquire separately.

A signature is required for all shipments and it is the responsibility of the customer to ensure acceptance of the delivery. However, should a customer give authority for the designated courier to deliver a shipment without a signed release and the goods subsequently become lost or damaged (in whole or in part), fixingsandfastenings.co.uk cannot be held accountable.

A signature is required on receipt of goods, if this is to a site, office, warehouse, or goods in department the goods will be deemed delivered even if not signed for by the addressee.

CARRIAGE CHARGES

Standard Carriage and Insurance To :-

Zone 1:- Includes England, Wales  
All Orders over the value of £50.00 +VAT are delivered Free of Carriage, Orders under this value are subject to a £4.95 Carriage Charge.

Zone 2:- Includes Scottish Lowlands (excluding postcodes shown in Zone 3) Orders under £50.00 are subject to a £4.95 Carriage Charge.


Extra Carriage and Insurance Charges Apply To :-

PLEASE EMAIL OR CALL BEFORE ORDERING TO ANY OF THE FOLLOWING ZONES

Zone 3:- Covers Scottish Highlands including the following Postcodes; All AB, FK 19 - 21 IV 1-28, 30 - 37, 40, 54, 63 KW 1 - 3, 5 - 14 PA21 - 40 PH 15 - 26, 30 - 41, 49 - 50 Minimum Cariage Paid order is £75.00 Orders under £75.00 are subject to a £12.00 Carriage Charge

Zone 4:- Covers Scottish Offshore including the following Postcodes HS1 - HS2 to HS9 - IV1 to IV36 - IV41 to IV49 - IV51 to IV56 - KA27 and KA28 - KW1 to KW3 - KW5 to KW17 - PA20 to PA49 - PA60 to PA78 - PH17 to PH26 - PH30 to PH44 - PH49 to PH50 - ZE1 to ZE3 Isle of Wight, Isle of Man and Channel Islands. Minimum Carriage Paid order is £100.00 Orders under £100.00 are subject to an £25.00 Carriage Charge

Zone 5:- Includes - Northern Ireland and Republic of Ireland. Carriage Paid Order is £150.00 Orders under £150.00 subject to a £30.00 Carriage Charge

DELIVERY LEAD TIMES

Standard Lead Times:-
Your order is processed on receipt and we aim where possible to ship within 2 working days and can take between 1-5 working days depending on service used. If the item you require is out of stock and has to ordered from our suppliers, delivery will take approximately 7-10 working days. fixingsandfastenings.co.uk cannot be held responsible for delays in delivery from suppliers and/or parcel companies which is beyond our control. Please note deliveries to off shore addresses can take upto 10 working days from date of despatch 

If any item you order is out of stock and cannot be shipped within 7 - 10 days, you will be notified via E-mail, giving you the chance to cancel your order, or await delivery as advised. We reserve the right to part deliver orders and send the balance when available at no extra charge to yourself. Please note if an item is out of stock you are able to cancel the product which is out of stock, however should this cancellation bring your order below carriage paid value the correct carriage charge will be deducted from any balance due.

Items returned will be refunded minus any carriage charge, again should an item be returned for credit which would bring the invoice total below carriage paid a refund will be made less the carriage which would have been owed.

 

Free Delivery

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